Chapel Street Surgery and Quayside Medical Practice in Newhaven are proposing to relocate to two new facilities in Newhaven Square.
This would ensure both practices can provide improved services and can continue to provide the best possible care to patients of Newhaven.
Under the proposal, Chapel Street Surgery would move to 5-8 Newhaven Square, the unit formerly occupied by Peacocks and Quayside Medical Practice would move to 10 Newhaven Square, the building previously occupied by the Co-op.
Both new locations are approximately 320 metres and within a 3 minute walk from the current premises in Chapel Street.
If the proposal and plans go ahead, patients do not need to do anything and will remain registered with their current practice.
Patients at Quayside Medical Practice and Chapel Street Surgery will still have appointments with the same team of GPs and clinicians as they do now, but will access care at a new, more accessible, location that is better equipped for the purpose of providing modern healthcare.
The new surgeries would enable the practices to provide better healthcare facilities for patients including; more consultation and treatment rooms, an improved waiting area, flexible community space and ample parking.
As part of this plan, Chapel Street Surgery is working closely with Quayside Medical Practice, NHS Sussex and Wave Leisure to develop a Newhaven Health Hub, where patients and members of the community can benefit from accessing some shared healthcare services, and be close to the wellbeing services offered at the leisure centre.
Questions and suggestions
If patients or members of the community have suggestions or questions about the proposed changes, some may be answered in the Frequently Asked Questions (FAQs) below or the practice website.
FAQs for the proposed relocation of Chapel Street Surgery and Quayside Medical Practice
- Who has proposed these changes?
Quayside Medical Practice/Chapel Street Surgery is proposing to move to a new surgery nearby in Newhaven Square, so that we can continue to provide improved services from a location that is better suited for the purpose of providing modern healthcare.
Quayside Medical Practice is working closely with Chapel Street Surgery, the NHS in Sussex and the Wave Leisure Centre to form Newhaven Health Hub.
- Where will my surgery be moving to under the proposal?
Under the proposal, Chapel Street Surgery will be moving to 5-8 Newhaven Square which is approximately 320 metres and within a 5-minute walk from the current surgery on Chapel Street.
Under the proposal, Quayside Medical Practice will be moving to 10 Newhaven Square which is approximately 320 metres and within a 5-minute walk from the current location on Chapel Street.
Why is my surgery potentially moving?
Moving to a new facility would mean services can be improved and we can continue to provide the best possible care to patients of Newhaven.
The proposed new location will provide better healthcare facilities for our patients, more consultation rooms, an improved waiting area and ample parking.
As part of this plan, Quayside Medical Practice is working closely with Chapel Street Surgery and Wave Leisure Centre to develop a Newhaven Health Hub, where patients and members of the community can benefit from accessing some shared healthcare services, and be close to the wellbeing services offered at the leisure centre.
- What do I need to do?
If the proposal and plans go ahead, you do not need to do anything.
You will remain registered with your current practice. You will receive a letter confirming the address of the new surgery and the date it will open. This is expected to happen in June 2025, however this may change as plans progress.
- What will happen to my medical records?
Your medical records are stored securely on the practice IT system and no change will need to take place as part of the surgery moving.
- Will I still be able to see my usual GP or clinician?
As a patient at Quayside Medical Practice/ Chapel Street Surgery, you will still be able to have appointments with the same GPs and clinicians as usual, but you will access care at a new, more accessible, location that is better suited for the purpose of providing modern healthcare.
- Will there be adequate parking at the new location?
Yes, there will be parking for patients and staff at the new location. Details are yet to be confirmed.
- Will the new location be accessible for disabled people or those with mobility issues?
Yes the building will be fully compliant with the Equalities Act 2010, which means all new buildings must have disabled access.
- What if I don’t want to continue being a patient at this practice?
Everyone has the option to choose where they access GP services. If you would prefer to transfer to an alternative surgery, please use the NHS Find a GP service to find a practice local to you and contact them directly.
- How can I give my input to these proposed changes?
Please complete the survey on the practice website or ask for a printed copy to complete at reception.
If you would like to share your views, please complete the survey by copying this link into your browser https://yoursaysussexhealthandcare.uk.engagementhq.com/embeds/projects/22869/survey-tools/23211 or asking for a printed copy to complete at reception.
