Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
How to register
If you wish to register at Chapel Street Surgery please come to the practice and collect a registration pack from reception. You will be asked to fill it out as ... [continue] How to register
Newsletters
Spring/Summer Newsletter 2022
Privacy
GDPR stands for General Data Protection Regulations and the Data Protection Act 2018 forms our current Data Protection Legislation. To read more on GDPR please click the following link ... [continue] Privacy
Practice boundary
Please use the map below to see if you live within our practice boundary.
Access to medical records
Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Complaints and compliments
We understand that sometimes you may not have a satisfactory experience of our services and we want to hear about it if things go wrong. You can talk to any ... [continue] Complaints and compliments
Named GP
All patients at Chapel Street Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Website cookies
This website uses cookies A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you access certain ... [continue] Website cookies
Date published: 8 October 2014
Date last updated: 15 November 2014
